Hello everyone! 

Welcome to this known issue list for Console specific bugs and issues.
(we're preparing something similar for PC for Brass Leopard)

Below you can find a list of issues that have been reported and are part of the live game. These issues are currently under review, being worked on or evaluated for future development. This list is not exhaustive and there are more fixes in the works. We will update this list around updates and according to player reports. We encourage you to report any issues that are affecting your experience and that are not captured on the list.

Have you encountered a bug?

Please go to https://support.sega.com/hc/en-gb/requests/new

• Select your platform
• Select Report Bug & Feedback under Nature of enquiry
• Provide as much information as possible:
  • How and when the bug occurs
  • Provide screenshots or video where possible

If you see a thread on the topic you have in mind, add your own report to it! The more people talking about a subject and providing details, the more likely we can narrow down the cause and implement a fix.

Do you have a technical issue? 

Please go to https://support.sega.com/hc/en-gb/requests/new

• Select your platform
• Select the according Nature of enquiry
• Provide as much information as possible
• Provide screenshots or video where possible

Known issues - Console Launch

Investigating

• Some players have reported issues redeeming Hammer & Shield as part of the Premium Edition. 
  • Please double check to see if the bundle's cosmetics are in your loadout.
  • Please load a skirmish or multiplayer lobby and double check to see if the new Battlegroups are available from the Battlegroup selection menu.