I'm a very old player to the COH community, and I heard about this feature. I don't recall the date I made my account, and I don't have the commanders nor the supply so can a moderator please help me out? Am I eligible for this bonus?
Posts: 205 admin
We have been monitoring this situation and checking the supply issue on the server/ back end. After cross-referencing multiple accounts, our server team feels there is no issue with the 30k supply reward.
There are three reoccurring scenarios which may have been leading people to request this supply.
1) People are requesting supply even though their account was created and linked in a period before the 30k supply was the designated reward. In this case, players would have already received two commanders instead. These players may not be aware of this, or be confused about the situation.
2) People have registered their account within 30k supply reward period, however, they have not realized that the 30k supply has already been granted. They may have already spent some/all of it, or missed the notification stating that it was granted.
3) Some people have been falsely and (sometimes repeatedly) reporting that they have not received the reward, when it is clear that they have.
As a result, we are now closing this thread, as any legacy issues are no longer present, and our web team feels confident that all remaining cases can be explained by one of the above points.
*** What he said was that if you're an OLD COH2 player, then you won't get it
As you got 2 commanders instead.
What about a player with an existing account with relic for years but have only played COH2 yesterday.
Care to give me the 30k supply?
This is getting absurd. I still can't log in from sso.relic.com to link my account and support has yet to reply. I'd like my supply already.
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