My COH 2 game is crashing when starting.

#1
3 months ago

I start the game via steam and it crashes, I tried to delete the folder in the documents and also delete the files with .1, re-installed the game several times, and nothing, and the only game that is crashing.

here is the report:
RELICCOH2 started at 2020-05-05 15:45
OS Win 10.0 (sp0.0) x64, 16272MB Physical Memory, 9926 Physical Available, 4095 Virtual Total, 3905 Virtual Available, 16 Page file.
RUN-OPTIONS []
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes 2]
USER [Vitor]
LOCALE [PTB]

15:45:56.75 GAME -- Current Steam name is [X_LastNight_X]
15:45:56.75 GAME -- steam returned language 'spanish'
15:45:56.76 Primary CPU is a 2208MHz [Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz]
15:45:56.76 Architecture [0], Level [6], Revision [40458].
15:45:56.76 12 logical processor(s) detected.
15:45:56.76 6 physical processor(s) detected.
15:45:56.76 1 processor(s) nodes detected.
15:45:56.76 MATHBOX -- Version=6, Mode=SSE
15:45:56.76 Using [C:\Users\Vitor\Documents\My Games\Company of Heroes 2] as base writable folder
15:45:56.76 Game -- System temp path is [C:\Users\Vitor\AppData\Local\Temp]
15:45:56.76 SYSTEMCONFIG -- Failed to load configuration from 'userdata:configuration_system.lua'.
15:45:56.76 MOD -- Initializing mod 'RelicCoH2'.
15:45:56.80 ARC -- CoH2\Archives\Data.sga 934868737 B [ID:3f9691c3371ee5335e5869d3a0d93406] [Ver:a9741493576c5cb98c73fb8dc074838b] [Sig:17019086100451319045]
15:45:56.82 ARC -- CoH2\Archives\Sound.sga 228830651 B [ID:9246d5cc8bf2de31ead8251719e1e576] [Ver:47d276ba98cdd3d8b66e8e2b2b338a71] [Sig:3174375592717650679]
15:45:56.83 ARC -- CoH2\Archives\SoundXP1.sga 21693342 B [ID:9246d5cc8bf2de31ead8251719e1e576] [Ver:9d448119eea20f8d46d7ca91ec744b64] [Sig:11623608031005062619]
15:45:56.83 ARC -- CoH2\Archives\ArtArmies.sga 57561496 B [ID:d4ab83d0ba0afd4850bbc4c68b0de2be] [Ver:6a7adf9c6b782d562a7ce98505a6212b] [Sig:307359238297693783]
15:45:56.84 ARC -- CoH2\Archives\ArtEnvironment.sga 1261847418 B [ID:4f6a38d9c40d3e11956b769b00d6e689] [Ver:50030ee3ee413a65c8d3d0364aa34541] [Sig:935373842154107406]
15:45:56.84 ARC -- CoH2\Archives\ArtGermanEF.sga 2933248568 B [ID:fb66b7917c474a33e86456a40dbf2c3a] [Ver:13592be83ad81d1cd4ab1ff0f45e63cb] [Sig:14132577953616095204]
15:45:56.85 ARC -- CoH2\Archives\ArtSovietEF.sga 3874094760 B [ID:b0e52e8ac61727b4a5101571c7e7110f] [Ver:25afd824c341fb3c5466ece708855f54] [Sig:10903588988553747782]
15:45:56.85 ARC -- CoH2\Archives\ArtAEF.sga 1140832185 B [ID:fd7aa5f8e53fa6a558246d44bedd4cfe] [Ver:617a55cd2f871b32d4124bd456052ca7] [Sig:3313722928638974782]
15:45:56.85 ARC -- CoH2\Archives\ArtAEFSkins.sga 4286146719 B [ID:ab441482fcc7ddcd25e040085b81d68f] [Ver:5ba6637defd1e13e8211c8a92d80a917] [Sig:14343080035008738518]
15:45:56.86 ARC -- CoH2\Archives\ArtWestGerman.sga 3677233788 B [ID:9ff4d0503a24bdca4dbe1104f7ff37f2] [Ver:b9f85c8961fb071fdfea7e0f5a3372d5] [Sig:12413680117520237293]
15:45:56.86 ARC -- CoH2\Archives\SoundXP2.sga 199001 B [ID:9246d5cc8bf2de31ead8251719e1e576] [Ver:f366468fa94af97a5c1162b6e2d15048] [Sig:10774136334522067768]
15:45:56.86 ARC -- CoH2\Archives\ArtBritish.sga 1881461665 B [ID:391ad53485bf023c2e0f5d508470e0ef] [Ver:d71be62eb6a18cc235c3b6fe63a5f623] [Sig:5770012091881071840]
15:45:56.86 Archive 'CoH2\Archives\Autotest' is missing! Skipping.
15:45:56.87 ARC -- CoH2\Archives\MPScenarios.sga 1759948512 B [ID:f361bb544d19f9ad0702abba3ec58d36] [Ver:3a1c9ad50a7856504ce0edd99239b64c] [Sig:6775182361582889461]
15:45:56.87 ARC -- CoH2\Archives\MPXP1Scenarios.sga 269790819 B [ID:8a2c949c3e230925cf294a12321e9211] [Ver:5ac22a7e5353206a3a22a1dc55c2b390] [Sig:17297509811321721924]
15:45:56.88 ARC -- CoH2\Archives\SPScenariosEF.sga 340823058 B [ID:4a2cbc10218aac5e8be4aa494ef1f3ca] [Ver:8d5319d7d263dc71b339d0e9eb0749e6] [Sig:2663722838476071541]
15:45:56.88 ARC -- CoH2\Archives\TOWScenarios.sga 202972788 B [ID:035c09486ef2563f69e781962b46c2e4] [Ver:4af5f9991f7439515903c4e823eb6d5b] [Sig:15664664613644561291]
15:45:56.89 ARC -- CoH2\Archives\DLC1Scenarios.sga 57382901 B [ID:afbdc084e5c98c193cae218ca8e468c8] [Ver:835075f6a5f1e80e222870afaa2dba63] [Sig:2003273899295354318]
15:45:56.89 ARC -- CoH2\Archives\DLC2Scenarios.sga 77535344 B [ID:61eefbc53442d10441d77bbd23b1bc36] [Ver:2a89f0387fad0a4511b4cff6e31dad70] [Sig:7602096073382315002]
15:45:56.90 ARC -- CoH2\Archives\DLC3Scenarios.sga 47253904 B [ID:48c74893c09599be2d61b911563bcab9] [Ver:0d32db24ed4fe982dd70a7b408127123] [Sig:14104588085748238941]
15:45:56.91 ARC -- CoH2\Archives\SPScenariosAA.sga 251900590 B [ID:b0f7d461993c2d9d9969bbddca7fa3b9] [Ver:1cc3533a6b3136259e9da46074f59445] [Sig:12110184515631570091]
15:45:56.91 ARC -- CoH2\Archives\UIHigh.sga 70294245 B [ID:097c8294ec5ed0723b16d8e06f606718] [Ver:a7173a3753c3ee14138583cb0b11a5e7] [Sig:11387146529776231510]
15:45:56.92 ARC -- CoH2\Archives\ArtHigh.sga 315847340 B [ID:d3bf60728712cf58911b326bde74de8f] [Ver:847622c90833749464691f53f5551808] [Sig:5409437059135526689]
15:45:56.92 ARC -- CoH2\Archives\ArtHighXP1.sga 38526653 B [ID:d3bf60728712cf58911b326bde74de8f] [Ver:492a236c5c9b8d70491763cec03b4772] [Sig:3557666920090964639]
15:45:56.93 ARC -- CoH2\Archives\ArtHighXP2.sga 19687049 B [ID:d3bf60728712cf58911b326bde74de8f] [Ver:06478f3805ceebd8fb602339a6ba9c37] [Sig:15122607373192102247]
15:45:56.93 ARC -- CoH2\Archives\SoundLow.sga 139577082 B [ID:cfc2494a468866824bd199ef51db008a] [Ver:1729bc1169344d253e42f0b84df477fa] [Sig:1059476414882308941]
15:45:56.94 ARC -- CoH2\Archives\SoundLowXP1.sga 8991789 B [ID:cfc2494a468866824bd199ef51db008a] [Ver:0bd02a1d64932c4644a503a99a9f2440] [Sig:7890222098147165552]
15:45:56.94 ARC -- CoH2\Archives\SoundLowXP2.sga 4622986 B [ID:cfc2494a468866824bd199ef51db008a] [Ver:d717ec2a9d6e65c7367b67ff21d729e8] [Sig:10352645887419097376]
15:45:56.96 ARC -- CoH2\Archives\SoundSpeechSpanish.sga 702584141 B [ID:8c463ff29eef5add39d20a40f890bbb0] [Ver:6261fb63a28cf79e883276ba8ff9dc71] [Sig:7980205794241787619]
15:45:56.97 ARC -- CoH2\Archives\SoundSPSpeechEFSpanish.sga 158613130 B [ID:e2a5dee06eab03ceb72863ce17e54d34] [Ver:4fd0ad2b8c23cec104d11f1c21b5e76d] [Sig:14814878604104644870]
15:45:56.97 ARC -- CoH2\Archives\SoundSpeechDLCSpanish.sga 33589135 B [ID:f4b528474f7bce8606bcff2f020eb4a2] [Ver:eda0abe7ac782e5d4e842defc156b18e] [Sig:2820275469101456738]
15:45:56.99 ARC -- CoH2\Archives\SoundSpeechXP1Spanish.sga 727728993 B [ID:2ea2453b6791d2f29c174e0d82195e6a] [Ver:dc3d1a19d67100f842e4ed89d4c1b68d] [Sig:18166653656738367434]
15:45:57.00 ARC -- CoH2\Archives\SoundSpeechAASpanish.sga 285254298 B [ID:bd88a4bc7db6fcf552b46abec2113b66] [Ver:2a111a99759c946aa86c0b9c437fecc9] [Sig:14222353814015213409]
15:45:57.01 ARC -- CoH2\Archives\SoundSpeechXP2Spanish.sga 184935206 B [ID:29e773fea9a33d5da23b8bee23e09c90] [Ver:cec48503a5e099815056ae17a79f08b6] [Sig:16406871474719658477]
15:45:57.02 ARC -- CoH2\Archives\AttribArchive.sga 28512005 B [ID:abe931d3adfbab4e871d2dacd29916d3] [Ver:1294921a320e9fafd7fcdeb29d36b3dc] [Sig:2975811292272219361]
15:45:57.05 GAME -- Resetting fp control word.
15:45:58.64 WW2Mod -- PropertyBagManager Loaded in 1.593000s
15:45:58.64 ARC -- C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes 2\mods\tuning\ArdennesAssault.sga 1751420 B [ID:40b39686283a4a2f9f8360ac27313a7e] [Ver:9553fc2c842026c5c9ef152c5bc93f7b] [Sig:13090303762122070729]
15:45:58.69 GameApp::InitSteam: steam already initialized
15:45:58.69 SteamApps->BGetDLCDataByIndex - failed, index: 1/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 42/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 44/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 45/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 46/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 47/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 48/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 49/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 50/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 51/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 52/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 57/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 58/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 59/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 60/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 62/72
15:45:58.70 SteamApps->BGetDLCDataByIndex - failed, index: 63/72
15:45:58.70 NetworkManager::Create - creating network manager
15:45:59.81 WorldwideLoginService::WorldwideLoginService - initializing
15:45:59.82 Opened the CA system store.
15:45:59.82 Certificate for Microsoft Root Certificate Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Thawte Timestamping CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft Root Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Symantec Enterprise Mobile Root for Microsoft has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft Root Certificate Authority 2011 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft Authenticode(tm) Root Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft Root Certificate Authority 2010 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft ECC TS Root Certificate Authority 2018 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Copyright (c) 1997 Microsoft Corp. has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Avast Web/Mail Shield Root has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for NO LIABILITY ACCEPTED, (c)97 VeriSign, Inc. has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft ECC Product Root Certificate Authority 2018 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Microsoft Time Stamp Root Certificate Authority 2014 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for UTN-USERFirst-Object has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for DigiCert Global Root G2 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for QuoVadis Root Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for DST Root CA X3 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for GlobalSign has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Baltimore CyberTrust Root has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Equifax Secure Certificate Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for AAA Certificate Services has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Starfield Root Certificate Authority - G2 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Entrust Root Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for GlobalSign Root CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for COMODO RSA Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Starfield Class 2 Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Autoridade Certificadora Raiz Brasileira v2 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for DigiCert Global Root CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for thawte Primary Root CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for SecureTrust CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for GlobalSign has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Class 3 Public Primary Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Certum CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for DigiCert High Assurance EV Root CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Security Communication RootCA2 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Hotspot 2.0 Trust Root CA - 03 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for VeriSign Class 3 Public Primary Certification Authority - G5 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Global Chambersign Root - 2008 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Go Daddy Root Certificate Authority - G2 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for VeriSign Universal Root Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for USERTrust RSA Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Go Daddy Class 2 Certification Authority has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for VeriSign Class 3 Public Primary Certification Authority - G3 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for QuoVadis Root CA 2 G3 has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for Certum Trusted Network CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for DigiCert Assured ID Root CA has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 Certificate for AddTrust External CA Root has been retrieved.
15:45:59.82 successfully decoded into x509
15:45:59.82 47 certificates loaded
15:45:59.82 WinTransport - CreateSocket exclusive broadcast socket was available.
15:45:59.82 WinTransport - CreateSocket listening for broadcasts on default port
15:45:59.82 RLink::WorldwideLoginService::LongPoller::ThreadFunction - Entering network thread function...
15:45:59.84 WinTransport - Host Name: DESKTOP-HVPUPM7, aliases: , type=AF_INET, len=4
15:45:59.84 WinTransport - Host IP Address #0: 192.168.0.104
15:45:59.84 WinTransport - Interface #0: ip:127.0.0.1, broadcast:127.0.0.1, flags=IFF_UP IFF_LOOPBACK IFF_MULTICAST
15:45:59.84 WinTransport - Interface #1: ip:192.168.0.104, broadcast:192.168.0.104, flags=IFF_UP IFF_BROADCAST IFF_MULTICAST
15:45:59.84 Transport::OpenInternal request to WINaddr:255.255.255.255:6112;
15:45:59.84 SessionManager - Peer Header Size = 15 bytes
15:45:59.84 SessionManager - Game Data overhead = 4 bytes
15:45:59.84 SessionManager - Proxy overhead = 7 bytes
15:45:59.84 Not able to open the offline items file
15:45:59.84 RLink::ThreadFunction - Entering network thread function...
15:45:59.84 Not able to open the offline items file
15:45:59.84 Not able to open the offline items file
15:45:59.84 AutomatchInternal: Instantiating
15:45:59.84 MessageInternal::CreateChannel: Created channel fffffffe
15:45:59.84 MessageInternal::CreateChannel: Created channel fffffffb
15:45:59.84 MessageInternal::CreateChannel: Created channel fffffffd
15:45:59.84 Not able to open the offline items file
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000001
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000002
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000003
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000004
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000005
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000006
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000007
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000008
15:45:59.84 MessageInternal::CreateChannel: Created channel 00000009
15:45:59.84 MessageInternal::CreateChannel: Created channel 0000000a
15:46:00.00 GAME -- Company Of Heroes 2, Build [4.0.0.23391], Language [spanish]
15:46:00.01 Plat::Win32 -- Desktop PPI 96, DPI Scaling: 1.000000
15:46:00.63 SPDx11 -- Adapter [NVIDIA GeForce GTX 1060 with Max-Q Design]: 2987MB dedicated video memory, 0MB dedicated system memory and 1108MB shared system memory.
15:46:00.64 SPOOGE - Driver[DirectX11_Rendering_Device] version[4,37]
15:46:00.64 AUTODETECT WITH NO DEVICE CREATED YET! using desktop resolution for the performance level test
15:46:00.84 SPDx11 -- New Device RefCount [2], New DeviceContext RefCount [1]
15:46:00.84 SPDx11 -- Adapter Description = NVIDIA GeForce GTX 1060 with Max-Q Design
15:46:00.84 SPDx11 -- Driver Vendor = 0x000010de Device = 0x00001c20 SubSys = 0x8478103c Rev = 0x000000a1
15:46:00.84 SPDx11 -- Driver Version Product = 26 Version = 21 SubVersion = 0 Build = 445.87
15:46:00.84 SPDx11 -- Driver LUID = 0x00000000-0x0000e706
15:46:00.85 SPDx11 -- 2987MB dedicated video memory, 0MB dedicated system memory and 1108MB shared system memory available.
15:46:00.85 SPDx11 -- [1] GPUs found.
15:46:00.85 ShaderDatabase: using shader profile [ps50]
15:46:00.92 Unable to load shader [coh2_impostor_billboard] so replacing with [defaultshader]

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