Error 183 "Failed to Create Dump File"... HELP!

#1
5 years ago
Since I first installed CoH2, I have continually received this error. Bug Splat has sent in the error numerous times. Still, there's no update that addresses it. 50% of the time when I finish a game, CoH2 crashes and I get the 183 error. I have re-installed the game and checked the integrity of the game file on Steam. Still, it continues to happen.....HELP!!!!!

Comments

  • #2
    5 years ago
    Update your drivers.
    If that doesn't work. Best suggestion I have is to format and make a fresh install of OS.
  • #3
    5 years ago
    Arrrgggghhh!!! I updated all drivers, I've reinstalled the OS, but still I get "Error 183"!!!

    Why can't anyone tell me what the error is? It's got a number, so it must be unique. Different from error 182 and a bit different from error 184.. WTF!

    Can't someone from Relic et al. look at this post and tell me what to do to keep the game from crashing 50% of the time??????

    Please help me Relic!!!!!
  • #4
    5 years ago
    Sorry to necropost, but I have been plagued with this "Error 183" as well and I wanted to share my experience. Below is my correspondence with Sega "Support" (or lack there of). Although my solution to rebuild your OS is not always feasible, it did work in my situation.

    ME:
    I consistently get this crash error message at the end of each multiplayer game when I am sent to the ending stats screen. Occasionally I will receive this error when starting a game, but not as frequently as during the ending stats. I have been able to cause the error when running a performance check within CoH2 when I am sent to the screen that shows my FPS from the test. I am kicked back to a Windows (Windows 7 Pro SP1 x86) desktop with the error dialog box "Error 183 "Failed to Create Dump File"". I have updated drivers, lowered settings, moved my game files to SSD, upgraded my video card, among other things that I cannot remember. I have tried so many things to get this error to go away. Please help. Thank you.

    Chris, Feb 18 11:41:
    Hello, Please provide us with your system’s DxDiag file, so we can properly diagnose the issue you are experiencing.
    To do this:
    • Open the Start menu
    • Select Run. Note that some versions of Windows do not have "Run"; simply use the search field for the next step.
    • In the box, type the following: dxdiag
    • Click "OK"
    • Click the "Save All Information" button on the first screen of the application.
    • Then on top of the "Save As" box that pops up, select Desktop (if it's not set to save there already), then click Save.
    • Finally, attach the dxdiag.txt file to your email reply.
    Once we have received this file from you, we will be able to research this issue fully and provide a more insightful resolution.
    Thank you,
    Chris
    SEGA of America
    Customer Service

    ME:
    My dxdiag.txt is attached. I appreciate your help, Chris.
    Just some additional information. I installed a new hard drive to test the game (CoH2) on a clean OS install. On a new build of Windows 7 Pro SP1 x86, I received the same crash message upon exiting the CoH2 "Performance Test" (I ran the test only once) with my settings all set to "Low".
    I then rebuilt the spare hard drive with Windows 7 Pro SP1 x64 and performed the same tests. I was able to run 10 consecutive performance tests within the game with all settings set to "High" without a crash.

    Chris, Feb 18 15:05:
    Hey x, you seem to be all up to date. Have you tried a clean uninstal? To manually uninstall a Steam game, follow these steps:
    Open the Steam client and log into your account.
    Go to the Library tab and locate the game you wish to uninstall.
    Right click the game and select "Delete local content".
    Under the Start/Window menu, open "Control Panel"
    Open "Folder Options"
    Under the "View" tab, enable "Show hidden files and folders" then click "OK".
    Open the "C:\Users\your user name\AppData\Temp\" folder and delete any files inside.
    Open the "C:\Users\your user name\AppData\Local\VirtualStore\Program Files\" and "C:\Users\your user name\AppData\Settings\" folders, then delete anything in these folders related to the game.
    Consider using a registry cleaner like CCleaner and running the "Disc Cleanup Utility" from the Control Panel.
    Alternately you could manually search your registry for entries from the game using the "regedit" run command (not recommended for those unfamiliar with editing registry keys).
    When cleaning your registry or using the cleanup utility, ensure that you only delete files, folders, keys and other items related to the game.
    Thank you,
    Chris
    SEGA of America
    Customer Service

    ME:
    Chris,
    Thank you. As I mentioned in my previous email:
    "Just some additional information. I installed a new hard drive to test the game (CoH2) on a clean OS install. On a new build of Windows 7 Pro SP1 x86, I received the same crash message upon exiting the CoH2 "Performance Test" (I ran the test only once) with my settings all set to "Low".
    I then rebuilt the spare hard drive with Windows 7 Pro SP1 x64 and performed the same tests. I was able to run 10 consecutive performance tests within the game with all settings set to "High" without a crash."

    Chris, Feb 18 15:33:
    Thanks x, But have you followed those specific steps rather then just deleting the game? Thanks.
    Thank you,
    Chris
    SEGA of America
    Customer Service

    ME:
    Chris, I did a clean reinstall of Windows 7 32 bit and reinstalled the game and still received the dump file error message. However, I do not receive the error from a clean install of Windows 7 64 bit.

    Chris, Feb 19 09:49:
    That is all the trouble shooting we have here. We recommend posting the question in the forums for further assistance.
    http://community.companyofheroes.com/
    Thank you,
    Chris
    SEGA of America
    Customer Service



    LOL. Really?

    I was able to get a consistent results, without the Error 183 message, by running my game settings at the recommended options or higher on a Windows 7 SP1 x64 build. I hope this helps someone else.




  • #5
    4 years ago
    i have the same problem. please help me!! ........................ [h=2]Error 183 "Failed to Create Dump File"[/h]
  • #6
    4 years ago
    dukejasondukejason Posts: 1,368 mod
    Paladin9 wrote: »
    Since I first installed CoH2, I have continually received this error. Bug Splat has sent in the error numerous times. Still, there's no update that addresses it. 50% of the time when I finish a game, CoH2 crashes and I get the 183 error. I have re-installed the game and checked the integrity of the game file on Steam. Still, it continues to happen.....HELP!!!!!

    Before you do anything lets see if i can help?what exactly are your pc specs?

    What are your ingame settings?
  • #7
    4 years ago
    dukejasondukejason Posts: 1,368 mod
    Paladin9 wrote: »
    Since I first installed CoH2, I have continually received this error. Bug Splat has sent in the error numerous times. Still, there's no update that addresses it. 50% of the time when I finish a game, CoH2 crashes and I get the 183 error. I have re-installed the game and checked the integrity of the game file on Steam. Still, it continues to happen.....HELP!!!!!

    I need your specs and ingame settings?
  • #8
    4 years ago
    in my case:

    GeForce GTX 750 Ti, Intel core i5-2310 @ 2.90Ghz, 4,00 GB RAM, Microsoft Windows 7 ultimate, 32 bits, Service Pack 1

    Game settings:

    Unit oclussion: on
    Display Resolution: 1366x768
    Gamplay Resolution: 100%
    Image Quality: Medium
    Anti-Aliasing: low
    V-Sync: on
    Texture Detail: Medium
    Snow Detail: Medium
    Physics: high

    help me please
  • #9
    4 years ago
    dukejasondukejason Posts: 1,368 mod
    Please check all drivers for updates. Here is a link to some free software that can help: https://www.slimwareutilities.com/slimdrivers.php
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