Today I noticed a bug in the in-game webshop. Here is exactley what I did and what happened:
1) noticed the awesome "Desert Rats" El Alamein Skin (H)
2) I wanted to buy it with supply but instead of click "buy with supply" I clicked "add to cart"
3) Oops, noticed this was not what I wanted. Afterwards I clicked "buy with supply". Transaction OK, -3750 supply. I had exactley 12000 before
4) When I went to my loadout I noticed that the new skin was not there. Afterwards I went back to the shop and saw that this item was still in "my cart". That must have been the cause of the bug.
5) Removed the item from cart afterwards, but supply is still gone and I don't have the skin.
Would really appreciate a refund of supply OR the actual skin if possible? ;-) It's the (H) summer skin.
My steam name is bl3ssthefall .
Cheers, thank you in advance.