John_RE, in I can't log in to the game
2 months ago
If you're still encountering this issue, please review our troubleshooting steps here.
John_RE, in I can't log in to the game
2 months ago
If you're still encountering this issue, please review our troubleshooting steps here.
John_RE, in Unable to log in to the game.
2 months ago
If you're still encountering this issue, please review our troubleshooting steps here.
John_RE, in Automatch failure to connect cool down bug
3 months ago
Thanks for letting us know about this. The team has made some adjustments to reduce false positives like this. Please follow-up if you experience this again.
John_RE, in reported multiple obviously map hacking players, none have been banned.
4 months ago
Please ensure you continue using the in-game reporting system. The more verified reports that the system receives, the more consistent and accurate it will be in handing out suspensions/bans.
John_RE, in DAK motorcycle missing reverse command after 1.7.0?
4 months ago
This is in the notes and is intended.
John_RE, in MATCHMAKING is useless
4 months ago
I've addressed some of the feedback above, and noted that I've relayed that info to the team. I'd like to not have a constant stream of screenshots from matchups in this thread so I'll be locking it for now.
John_RE, in Follow-Up On Player Reporting?
5 months ago
ThiccBunn wrote:I have been reporting players the past week that are just unbelievably toxic. I report them with explanation, I block them.... yet somehow they end up in future games with me? What is the point of all this if nothing gets done lol
We won't ban someone for a single report, as that can obviously be abused. We have specific thresholds that need to be met. So though it may appear that reporting "does nothing," it actually does quite a bit, especially in tandem with the reports from other players. Please don't let that dissuade you. If you are submitting accurate reports, the system will be able to do its thing in a timely manner.
John_RE, in MATCHMAKING is useless
5 months ago
There are several factors that affect matchmaking, some within our control and some not. I appreciate the feedback here, as we want matches to be fun and engaging, and we know it can be frustrating when they are not. I've relayed this feedback to the team a few times, so I appreciate you mentioning it again.
John_RE, in Follow-Up On Player Reporting?
5 months ago
The in-game reporting system provides feedback when a submitted report results in action taken against the reportee. However, I don't know if it notifies all reporters, or just the most recent one. I'll follow-up on this to try and find out. But please keep reporting players that violate our rules, as that helps our system implement suspensions and bans, even if you don't see the feedback notification.
John_RE, in Skins, Cosmetics, Can't redeem Amazon Prime, Missing items from store
6 months ago
TiagoCA wrote:John_RE wrote:TiagoCA wrote:Excuse my ignorance, I purchased Company of Heroes and I'm loving the game. But I don't know how to acquire war bonds? I can't buy these war bounds in the in-game store? How do I purchase this?
What region are you in?
I'm from Brasil.
You should be able to find them in the in-game store.
Can you see this button in your main menu? Ignore the currency amounts, this is a testing account. :D
Clicking that from the main menu should take you here. Prices will be displayed in your local currency.
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